게시판 게시물

salma akter
2022년 7월 30일
In Get Started with Your Forum
SF Express is a WeChat self-service platform of SF Express. It mainly provides functions such as sending express delivery, checking express logistics information, etc., to solve the needs of users placing orders for delivery, tracking express status in time, order management, and address book management. Introduction to WeChat: The most convenient SF Express self-service platform. Place an order for delivery, track the status of the shipment in time, and actively push routing information. At the same time, order management and address book management make you feel at ease and comfortable. We are continually working on it! 3. Product positioning Provide users with the functions business email list of placing orders anytime, anywhere, querying the status of shipments, order management, and address book management. The express delivery function is to meet the needs of two types of users: one is the problem of users who do not want to go out or have no time when they are busy with their work. Quickly fill in the order information and personal information privacy protection requirements. The other type is the need to quickly and accurately fill in the customer’s receipt information and the courier to pick up the package when sending the package by users with high-frequency delivery requirements (such as Wechat daigou, corporate clerks, etc.). 4. User needs analysis 4.1 User portrait Due to the inability to obtain SF Express WeChat user data, the mobile app data in August is used instead. Data source: iResearch. 4.1 Target users According to the iResearch index of the SF Express mobile app, it can be known that the user group of SF Express covers all age groups. Among them: the group under the age of 40 accounts for a large proportion, about 93.58% of the total. Students under the age of 24 are basically students, and the age group between 25 and 40 is basically office workers. In addition,
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salma akter

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